Fewer clicks. Never save to PROD by accident again.
SN Cockpit is a browser extension for Chrome and Edge. Press Ctrl+K to open any ticket, table or command – and always see which instance you are working on.
Free. No account, no email, no cloud.
Try it: pick an instance. SN Cockpit colours the tab, favicon and status bar, and asks before you save on PROD.
Your data stays with youNo telemetry, no server in between
English and GermanSwitch right in the palette
74+ commandsPlus your own commands and snippets
Moch.IT GmbH, GermanyISO 27001 and ISO 20000-1 certified
Built for the three roles that live in ServiceNow every day
Development
Command palette with Ctrl+KType INC42 and land in the ticket. Tables, users with @, groups with #.
Field editor ProDouble-click a label to see its technical name, type and dictionary entry. Set values and lift mandatory or read-only for testing.
Update set warningA heads-up as soon as you work in the Default update set.
Administration
Instance traffic lightGreen, amber, red for DEV, TEST and PROD in tab, favicon and status bar.
PROD guardSN Cockpit asks before you save on PROD.
Roles with originGranted directly, via a group or inherited – searchable, with a hint on duplicate roles.
Service desk
Quick createIncident, change or problem with Alt+N.
Snippets ProType “//” in work notes. Caller, number and agent are already filled in.
Teams chat on the ticketOne click opens a Microsoft Teams chat with caller, assignee and watchers. No server, no plugin.
Every feature can be switched off individually.
Everyday work, with and without SN Cockpit
| Task | Without | With SN Cockpit |
|---|---|---|
| Open a ticket | Open list, filter, click | Ctrl+K, “inc42”, Enter |
| Know your instance | Read the URL | Colour in tab, favicon and status bar |
| Check a user’s roles | Search several lists | One view with the origin of every role |
| Find a field’s technical name | Context menu, dictionary | Double-click the label |
| Discuss a ticket | Open Teams, look people up | One click, everyone in the chat |
Already using SN Utils? Both extensions run side by side.
Ready in one minute
1
Install
From the Chrome Web Store or Edge Add-ons. No account, no email.
2
Open ServiceNow
SN Cockpit detects the instance and colours it. Your data stays in your browser.
3
Press Ctrl+K
Type a number, name or command. Press “?” to see all shortcuts.
Pricing, in the open
Prices exclude VAT. What is free stays free.
Community
For everyone who uses ServiceNow every day.
€0forever
- Instance traffic light and PROD guard
- Command palette and number search
- Roles with origin
- Technical field names
- Teams chat on the ticket
Pro
For developers and freelancers.
€7per month or €59 per year
- Everything in Community
- Field editor with set value
- Unlimited custom commands and snippets
- Test data generator
- 14-day trial, no email
Coming soon. Early users pay €39 for the first year.
Business
For teams of 10 or more, billed annually.
€10per user per month
- Everything in Pro
- Rollout via GPO or Intune
- Central policies and team snippets
- DPA, purchase on invoice
- Support in English and German
Coming soon.
Built by a ServiceNow architect who uses it every day
Michael Moch works on ServiceNow platforms for large enterprises, insurers and German federal agencies – from architecture and processes to test automation. SN Cockpit bundles the shortcuts he needs in his projects every day.
- ServiceNow Certified Technical Architect
- ITIL 4 Master
- Managing Director of Moch.IT GmbH, ISO 27001 and ISO 20000-1
Frequently asked questions
What is SN Cockpit?
SN Cockpit is a free browser extension for Google Chrome and Microsoft Edge that speeds up work in ServiceNow: a Ctrl+K command palette, a colour-coded instance traffic light with PROD guard, roles with origin, a field editor and Teams chat on the ticket. Built by Moch.IT GmbH in Hannover, Germany, in English and German, with no cloud and no telemetry.
How much does SN Cockpit cost?
The Community edition is free forever and needs no account or email. Pro costs €7 per month or €59 per year, Business €10 per user per month (excl. VAT). Pro and Business are coming soon.
What data does the extension process?
SN Cockpit only queries your own ServiceNow instance, using your existing session. Settings, custom commands and snippets live in your browser. There is no telemetry and no Moch.IT server in between.
Does SN Cockpit work alongside SN Utils?
Yes. Both run side by side. If two features get in each other’s way – for example double-clicking a label – you can switch that feature off in SN Cockpit.
Which interfaces are supported?
The instance traffic light, palette and person cards work everywhere in ServiceNow. The form helpers work in classic forms, including inside Next Experience.
Can our company roll out SN Cockpit centrally?
Yes, with the Business edition via Chrome Enterprise and Edge policies, including preset settings. Talk to us about a pilot.
Is SN Cockpit a ServiceNow product?
No. SN Cockpit is an independent product of Moch.IT GmbH and is not affiliated with, endorsed or sponsored by ServiceNow, Inc.
Install, open ServiceNow, press Ctrl+K.
Free, no account, no cloud. Questions about rolling it out to your team? We are happy to talk.
SN Cockpit is a product of Moch.IT GmbH, Ingeborg-Drewitz-Gang 8, 30177 Hannover, Germany. © 2026
SN Cockpit is not affiliated with ServiceNow, Inc. ServiceNow is a registered trademark of ServiceNow, Inc.